how to select rental dates + FAQ's.

not sure on which days to select for your rental?

if this is a weekend rental (Friday, Saturday or Sunday), please select TWO DAYS BEFORE your event, the DAY that your event is, and ONE DAY AFTER.

if your event is on a THURSDAY please book from Wednesday to Sunday and send me a direct email or message to confirm your event is on a Thursday (otherwise this will get lost as a weekend rental and be sent on Wednesday with all the other weekend rentals), I will get this sent out to you on the Tuesday of that week.

if this is a mid week event, please book the rental out for the entire weekend before your event and ONE DAY after your event. once completed please then send either an email or a direct message on Instagram to me clarifying your dates and what day mid week you will be needing this.

this allows me to prepare your rental and get it sent out to you 1-2 days before your event. selecting the day you want your rental arrive throws out the booking system and may result in delays in your rental arriving. 

if you have anymore questions on how to book please send a private message via email or instagram direct message. 

example weekend event: your event is on a saturday - book friday to sunday. your rental will be sent to you on wednesday with overnight courier and will either arrive to you on thursday or friday depending on your location. all weekend rentals are to be posted back on mondays in the pre paid provided bags.

example mid week event: your event is on a tuesday - book the friday the week before your event to wednesday. this way your rental wont be delayed getting to you from a previous renter booking it out over the weekend. all week rentals need to be sent back one working day after your event. 

 

 

FAQ'S: 

  • frequently asked questions.

 

  • do you do postal try ons? - no, unfortunately at this stage rwsb is not looking at doing any postal try ons. but there are currently 3 IGTV online try on videos located on the Instagram page. this is where i have tried on over 15 of popular rentals in the videos to help explain the size and fit of each rental.

 

  • can i bring a friend with me to my try on? - yes, absolutely! there is plenty of room for friends and its always good to have a second opinion when trying on dresses for any event.

 

  • what does it mean when you say size M fits sizes 8-12 on your Instagram posts? - this means that the dress is either of a stretchy material or versatile with sizing. with a stretchy material dress this can usually fit around 3 sizes, with the smaller size the material is going to be a bit looser and the larger size the fit is going to be tighter. 

 

  • when i come to my try on, can i take the rental with me if im wanting to book it for that weekend after i finish my session? - yes and no. if your try on day is early in the week i ask that you come back and pick up your rental on my pick up day (Thursday) as this allows other girls who have booked in the chance to still try the rental on for a future date they may have. if your try on session is on Wednesday night or Thursday morning you can more than likely take the rental with you then as this is later in the week and my try ons are usually finishing for the week. 

 

  • when do rentals get posted? - rentals are posted for the weekend on either and Wednesday or Thursday with overnight courier. both days of posting ensure that your rental will arrive to you on time before the weekend. i will send you the tracking number once posted. 

 

  • i cant find my tracking number? - please make sure to always check all email inboxes including junk emails as sometimes this is where they end up. 

thanks, 

SB X