rwsb.
RWSB - Damage Waiver
RWSB - Damage Waiver
All rentals prices displayed are inclusive of GST.
RWSB offers our renters an optional damage waiver fee for peace of mind when renting a dress from us.
By choosing this fee, you protect yourself from unexpected costs associated with minor damages that may occur during your rental period.
Whats included:
- Small stains
- Small rips/tears (subject to be able to repair the dress seamlessly)
- Broken Straps
- Busted Zips
All of which we understand happens with wear and tear while attending your events.
For a small additional charge (increases with higher price of rental), you can enjoy your special event without the worry of potential small repair fees, allowing you to focus of your event.
What's not included:
- Extensive stains needing high end dry cleaning (mud at bottom of dress, red wine, food and beverage stains)
- Loss/Theft of rental
- Late Fees
- Extensive rips to dress which are unrepairable and cause the rental to be discontinued
Opting for this damage waiver is a simple way to safeguard your rental experience and ensure a stress-free event.
Care Details.
Care Details.
Please refrain from wearing any handbags that may have clasps that will fray the fabric and please be weary about where you are sitting while in this rental - harsh/rough surfaces will also create pulls in this fabric and you will be charged.
When do I need to book my rental by?
When do I need to book my rental by?
POSTAL RENTAL: Your postal rental for the up and coming weekend needs to be booked by 2pm Wednesday - any order placed after this cut off will need to select Saturday Delivery at checkout - the later you book the higher risk you have of your rental not arriving.
LOCAL PICK UP RENTAL: Your local pick up rental can be booked as late as you require for the up and coming weekend. We are open until 3pm on Fridays and Saturdays from 10am - 1pm. Rentals booked in at the beginning of the week will be emailed with their designated pick up day. Pick ups start running from Thursday onwards the week of your event.
What's the difference between the 4 & 8 day rental durations?
What's the difference between the 4 & 8 day rental durations?
4 Day rental duration is RWSB's standard duration for a normal weekend or mid week event.
For example: Your event is on a Saturday night. You will book from Friday to Monday - this is a 4 day rental duration.
8 Day rental duration is RWSB's extended rental duration for longer needed rentals/travelling to a destination for your event.
For example: Your event is in Australia on Saturday morning and you aren't flying back until the following Saturday - this is an extended rental as you have booked the rental over 2 weekends. Our pricing for this is an extra half price of the original price of the rental.
If the rental is $50, then the extended rental is an extra $25 for the 8 day duration.
